Faculty Members

Ellen WIlkinson

Medical Director - Cornwall Partnership NHS Foundation Trust

Ellen qualified in medicine from Southampton University in 1987. She specialised in psychiatry, completing post-graduate training in Bristol. Ellen has worked as a consultant adult psychiatrist in Cornwall since 2000, including 10 years of experience as Medical Director. She is also Associate Registrar for Revalidation at the Royal College of Psychiatrists. Ellen became involved in patient safety work when the successes of acute hospitals started to be adapted for mental health settings. She completed the SW AHSN funded Patient Safety Officer course in Devon in 2015. As well as the mental health patient safety programme, she has also been involved with the SW zero suicides programme.

Simon Whitfield

Chief Pharmacist - Surrey & Borders Partnership Foundation Trust

Simon is responsible for both the strategic medicines optimisation agenda, leading on safety, experience and outcomes with Medicines, and also the delivery of pharmaceutical services to the Trust. He is committed to fostering a culture of safety in the Trust and the wider NHS, and endeavours to apply improvement methodology to systems and processes to improve the quality of care for people who use his services.

Billy Hatifani

Director of Risk and Safety - Surrey & Borders Partnership Foundation Trust

Billy Hatifani RN Child, BSc (Hon), MSc is currently Director of Risk & Safety (Deputy Director of Nursing) at Surrey & Borders Partnership Foundation NHS Trust. He is a Registered Sick Children Nurse and moved into governance and patient safety after obtaining an Honours Degree in Health Care Law & Ethics and then later an Msc in Risk Management. After a period working in acute services, he took up an opportunity to work at a regional level at South Central Strategic Health Authority, as Head of Clinical Assurance. In this post he led on quality assurance and improvement work in Patient safety and infection Prevention. He returned to secondary care when he joined Surrey & Borders Partnership Foundation NHS Trust in 2011.
He currently leads the Safety Improvement agenda and manages the Safeguarding Adults/Children, Risk & Resilience, Health & Safety, Accreditation, Improvement & Effectiveness, Infection Prevention & Well-being, Clinical Risk & Safety and Legal Services Teams.
Billy is committed to the delivery of Safe Care for all people using our services and has a passion for embedding the prevention agenda, working with people to understand the impact of design and Human Factors on safety and the delivery of better Physical Health outcomes for people who use mental health services.

Sally Ashton

Programme Lead and Clinical Continuous Improvement Lead - 2Gether NHS Foundation Trust

Sally Ashton, RMN, Bsc (Hons), Diploma Research Methods, PG Diploma in Non-Medical Prescribing (Masters Level), is a registered mental health nurse with 30 years’ experience. She has spent the majority of her career working with older people with mental health problems and their families, in an inpatient, community, research or mental health liaison setting, in a senior nursing role, within Gloucestershire. Sally is currently the Clinical Continuous Improvement Lead within the Trust and has been leading the Patient Safety in Mental Health Programme within the organisation since 2011. Sally's passion is making a difference to those we provide services for by working in a collaborative style with colleagues at the front line. She has successfully written, and been published, in Nursing Journals, which is an additional interest. Sally has taken over as Programme Lead as from April 2017.

Tina Campbell

Chief Pharmacist - Devon Partnership Trust

Tina Campbell is the chief pharmacist at Devon Partnership NHS Trust and works as the Associate Director for Medicines Optimisation. She is also faculty lead for the Getting the Medicines Right workstream within the Improving Safety in Mental Health Collaborative across NHS South.
Tina trained as a Patient Safety Officer at the IHI in Boston in 2008; she has experience of and has been actively involved in and led a variety of QI projects at local, regional and national level. Special interests include medicines reconciliation, reducing harm from missed or omitted doses, Global Trigger Tools, developing and operating an open and learning culture. Recently this list has expanded to include an interest in human factors and simulation recently successfully completing an advanced simulation instructor training course through Bristol Medical Simulation Centre (April 2016). Current projects include testing transferability of simulation train the trainer programmes into mental health settings and helping to embed QI into the core design of our organisations Quality Delivery Plan.

Helen Smith

Medical Director, Devon Partnership NHS Trust Clinical Lead, South of England Improving Safety in Mental Health Collaborative Devon Partnership Trust

Dr Helen Smith is the Medical Director and Consultant Forensic Psychiatrist at the Devon Partnership NHS Trust. She is the clinical lead for the Quality Improvement Academy in the Trust and in the South of England Improving Safety in Mental Health Collaborative.

Helen’s first consultant post was within the Forensic Services in the West Midlands, before moving to Devon in 2004. She has a Master’s degree in Criminology from the University of Cambridge (1996). Helen completed the Patient Safety Officer training at the Institute for Health Improvement (IHI) in Boston USA (2008) and has a Post Graduate Certificate in Patient Safety and Clinical Risk Management for the University of Leeds (2010).

Jack Pooler

Head of Safety - Central & North West London NHS Foundation Trust

Jack is a Registered Mental Health Nurse who has over 15 years' experience working within Mental Health Services. Having qualified as a nurse, Jack worked within acute and forensic inpatient services joining CNWL in 2007. Jack is currently the Head of Safety at CNWL and leads on Safety Improvement agenda and manages a broad portfolio including Patient Safety, Incident and Serious Incidents Security Management, Health and Safety, Restrictive Interventions, Resuscitation, Mortality Governance, Business Continuity ad Emergency Planning. Jack has a particular interest in supporting staff across all professional groups to deliver safe care in partnership with service users and carers.

Andrea Langley

Quality Improvement and Patient Safety Officer - Devon Partnership Trust

Andrea qualified as a mental health nurse in 2009 and joined Devon Partnership Trust secure services. She became clinical team leader in 2013 for a new complex care service and then clinical team manager in 2014 for a long stay medium secure service. Andrea contributed to the long stay service re-design to meet the needs of patients who id not fit the criteria of step down services removing barriers to their recovery and progress. This work and a focus on patient engagement and improvement led to Andrea being approached to lead the 4 Steps to Safety, violence reduction programme. The project in collaboration with South London & Maudsley Trust will have been introduced to over 70 inpatient units in Devon and London by Sept 2017. Coproduction and collaboration are at the heart of the project. Andrea has been involved with the Collaborative since September 2015.

Michelle Hopkins

Deputy Director of Safety, Improvement and Effectiveness, Dorset HealthCare University NHS Foundation Trust

A registered mental health nurse, Michelle has worked at Dorset HealthCare University NHS Foundation Trust since 1989. She started as a Mental Health Support Worker and then after qualifying as a registered mental halt nurse she worked in inpatient acute mental health and in a Community Mental Health Team. She progressed to Community Mental Health Team Leader, Clinical Risk Advisor and Head of Patient Safety and Risk. She is now the Deputy Director of Safety Improvement and Effectiveness at the Trust which serves a population of almost 700,000 people and employs 5000 staff. Michelle is responsible for the Trust's patient safety, safeguarding, clinical effectiveness and clinical risk agenda. She work collaboratively with the directors ad board members, clinical leads, learning and development services and frontline staff. Michelle was a member of the founding Cohort o the Q initiative and is a GenerationQ fellow.

Liz Holland

Head of Clinical Effectiveness and Improvement, Surrey and Borders Partnership NHS Foundation Trust

Liz is currently the Head of Clinical Effectiveness and Improvement at the Surrey and Borders NHS Foundation Trust. Prior to commencing in this post, Liz was a senior lecturer in mental health and remains passionate about nurse education and development. In this post, Liz developed skills in mixed methods research alongside teaching. Liz is a published researcher, and is currently producing a new textbook on medicines for mental health nurses. Liz's clinical background is in acute mental health nursing and she still works regularly in inpatient settings. She is trained as patient safety officer through IHI programme and has undertaken MSc study in Psychosocial Interventions. Liz also has a BSc(Hons) in psychology with mental and physical healthcare and a PGDip in mental health nursing. Liz is excited to be involved in the delivery of Safe Care initiatives, and is particularly passionate around improving the physical healthcare of people with mental health problems and the use of rapid tranquilisation, restraint and seclusion in inpatient services. Liz believes strongly in the inclusion of people using mental health services and their families, friends and carers in all quality improvement initiatives.

Steve Yarnold

Associate Director of Quality Improvement with Sussex Partnership NHS Foundation Trust.

Steve is a mental health nurse by background with a 20 year career spanning a broad area of service from acute to forensic in-patients, community mental health and GP primary care services.

Steve is currently establishing a Quality Improvement programme at Sussex Partnership Foundation Trust. Prior to this he was an Improvement Advisor with East London Foundation Trust; developing NHS England’s new care model vanguard site for integrated care services in Tower Hamlets. Steve has been trained by the Institute of Health Improvement in the Science of Improvement for the past 5 years and has gained experience as a project lead and improvement coach.

Steve is fascinated with exponential learning and growth mindsets and passionate about adaptive leadership, mindfulness and system thinking.

Andrea Byles

Quality & Safety Assurance Lead, Sussex Partnershp NHS Trust

Andrea has worked in the NHS at the Sussex Partnership since 2009. She became involved in patient safety and quality improvement following the start of the Patient Safety Peer Review programme at Sussex and other QI projects. She is committed to improving patient safety by providing support to frontline staff with training and support in QI methodology and introducing them to the Collaborative. As the lead for the risk management system, she has also used QI methodology to improve the incident reporting process.

Vicky Romback

Matron of Acute Inpatient Services - Livewell Southwest

Vicky has worked for the Health Service for 15 years and has focused her career on quality improvement and inpatient mental health care. Vicky currently works as Matron of Acute Inpatient services in Plymouth for both adolescents and working age adults. Vicky is also Quality Improvement lead for Mental health within the organisation. Vicky is incredibly proud to manage one of the 6% of adult mental health units rated Outstanding by the CQC and owes that achievement to the adoption of Quality Improvement within the unit. Vicky recently had the privilege of being part of the Independent Review of the Mental Health Act, specifically working on the Dignity and Safety topic group with colleagues at the Department of Health. Vicky is passionate about the elimination of blanket restrictions in inpatient care.
Vicky's areas of interest and experience are team/people development, cultural change in quality improvement and co-production with people who access care and their families.
Vicky is also a new member of the Q Community.

Emma Wadey

Nurse Program Director Suicide Prevention/Older People’s Services

I am an extremely enthusiastic and motivated nurse with a true passion for innovation in nursing. I have nearly 20 years' Mental Health Nursing experience. I started my nursing career as a nursing assistant in dementia services and have since had the good fortune to work within Community Mental Health Teams, Assertive Outreach, Rehabilitation and Recovery, Substance Misuse, Dual Diagnosis, Prison, Acute Care and High Secure Personality Disorder services. Clinically I am an accredited Cognitive Behavioural Psychotherapist with a special interest in the treatment of childhood trauma and PTSD. Additionally, I am particularly dedicated to the prevention of suicide, service user and carer engagement, and the maintenance of therapeutic boundaries within nursing.

Patient safety is core to my role and at Sussex I have developed several initiatives in collaboration with my peers and other stakeholders. This year I & Grassroots won the Nursing Times Patient Safety award for IT for the development of a suicide prevention app. Other projects have included Peer & Patient Safety reviews, information sharing with network rail and British transport police to reduce deaths on railway lines and a non-healthcare based place of safety. Currently I am undertaking a PhD to understand the experience of parents who have been bereaved by suicide.

Louise Crane

Patient Safety Programme Manager, Cornwall Partnership NHS Foundation Trust

Louise has worked in the NHS for over 10 years in a range of disciplines which have given her insight of differing viewpoint towards patient safety initiatives. Louise undertook the IHI PSO training in May 2016 and has supported staff in developing and rolling out patient safety projects with the aim of embedding good practice into the life of the Trust. She is keen to encourage people to not be confined by their role, but invites their skill and experience to promote a truly collaborative approach in delivering and nurturing a culture of care concentric to the patient.

Jo Pendray

Programme Manager – Patient Safety Collaborative

Jo joined the South West Academic Health Science Network in February 2016 and now manages the Patient Safety Collaborative (PSC) for the South West. Jo specialises in safety culture work and has presented nationally on the safety culture work in the South West. Jo has a BA (Hons) in Social Psychology and spent her early career working as an HR specialist in the public sector; since then she has had a diverse career, including roles in quality management in the education sector and facilities and admin management in the charity sector.

Nathalie Delaney

Patient Safety Programme Manager

Nathalie is an experienced operational manager and improvement facilitator with over ten years’ experience in the NHS. She worked first in acute commissioning and service improvement before moving to an operational role in a specialist cancer centre in 2009 ensuring delivery of cancer performance targets as well as working to ensure high standards of care for patients receiving cancer treatment.

Nathalie joined the West of England AHSN in 2015. She has a passion for improving patient care and ensuring safe delivery of care. As chair for the Big Green Scheme for a large city centre teaching hospital, she led on improvements in sustainability and environmental initiatives across the trust, promoting and encouraging engagement with the green ethos.

Outside of work she is a keen musician and enjoys playing the piano.

Alison Butler

Associate Director of Programme Management and Trustwide Quality Improvement Programme Lead – Central & North West London NHS Foundation Trust

Alison is a podiatrist by background with a 30 year career in the NHS as a clinician, a manager of community and in-patient services, and as a commissioner of NHS, local authority and third sector services.

Alison joined CNWL in 2011, leading a team to develop trustwide redesign and transformation programmes to improve services and patient safety. In November 2017 Alison was asked to lead the development of CNWL’s Quality Improvement Programme in partnership with the Institute of Healthcare Improvement (IHI). Alison has been trained by IHI in the science of improvement and has gained experience as a project lead, improvement coach and improvement advisor.

Alison has a particular interest in supporting staff on their QI journey and involving service users and carers in QI projects.

Sharon Elliott

Ward Manager

Sharon Elliott ( RMN ) is a registered mental health nurse with 30 years experience, having worked in many fields , across the country and in the Channel Islands.
Over her career she has had the opportunity to work on the frontline with services users from Older peoples services, Working Age Adults as well as Child and Adolescent services. The work base setting has predominantly been in the In-patient setting, engaging with service users, families and carers both family / friend based carers and registered professional carers.
Sharon currently holds a senior nursing role as a Ward Manager on a busy 15 bedded female open acute ward in Gloucester. She has been involved in the Quality Improvement programme at the trust level since 2012, and plays a significant role alongside the programme lead for Getting the medicines Right.
She is also currently the Hospital medicines lead for Wotton Lawn hospital, and is very involved in the training and teaching of rapid tranquillisation as well as being involved in the working group for E prescribing.
Sharon is committed to the delivery of safe care across the board not just in medicines but in all aspects of care. She is keen to work co-productively to ensure the improvement in care delivery is met in all aspects of the care provision the trust provides to the people of Gloucester.

Sharon is a big believer in if you know you can do better, then do better. In the words of Vince Lombardi “Perfection is not attainable, but if we chase perfection we can catch excellence”