Faculty Members

Ellen WIlkinson

Medical Director - Cornwall Partnership NHS Foundation Trust

Ellen qualified in medicine from Southampton University in 1987. She specialised in psychiatry, completing post-graduate training in Bristol. Ellen has worked as a consultant adult psychiatrist in Cornwall since 2000, including 10 years of experience as Medical Director. She is also Associate Registrar for Revalidation at the Royal College of Psychiatrists. Ellen became involved in patient safety work when the successes of acute hospitals started to be adapted for mental health settings. She completed the SW AHSN funded Patient Safety Officer course in Devon in 2015. As well as the mental health patient safety programme, she has also been involved with the SW zero suicides programme.

Simon Whitfield

Chief Pharmacist - Surrey & Borders Partnership Foundation Trust

Simon is responsible for both the strategic medicines optimisation agenda, leading on safety, experience and outcomes with Medicines, and also the delivery of pharmaceutical services to the Trust. He is committed to fostering a culture of safety in the Trust and the wider NHS, and endeavours to apply improvement methodology to systems and processes to improve the quality of care for people who use his services.

Tina Campbell

Chief Pharmacist - Devon Partnership Trust

Tina Campbell is the chief pharmacist at Devon Partnership NHS Trust and works as the Associate Director for Medicines Optimisation. She is also faculty lead for the Getting the Medicines Right workstream within the Improving Safety in Mental Health Collaborative across NHS South.
Tina trained as a Patient Safety Officer at the IHI in Boston in 2008; she has experience of and has been actively involved in and led a variety of QI projects at local, regional and national level. Special interests include medicines reconciliation, reducing harm from missed or omitted doses, Global Trigger Tools, developing and operating an open and learning culture. Recently this list has expanded to include an interest in human factors and simulation recently successfully completing an advanced simulation instructor training course through Bristol Medical Simulation Centre (April 2016). Current projects include testing transferability of simulation train the trainer programmes into mental health settings and helping to embed QI into the core design of our organisations Quality Delivery Plan.

Helen Smith

Medical Director, Devon Partnership NHS Trust Clinical Lead, South of England Improving Safety in Mental Health Collaborative Devon Partnership Trust

Dr Helen Smith is the Medical Director and Consultant Forensic Psychiatrist at the Devon Partnership NHS Trust. She is the clinical lead for the Quality Improvement Academy in the Trust and in the South of England Improving Safety in Mental Health Collaborative.

Helen’s first consultant post was within the Forensic Services in the West Midlands, before moving to Devon in 2004. She has a Master’s degree in Criminology from the University of Cambridge (1996). Helen completed the Patient Safety Officer training at the Institute for Health Improvement (IHI) in Boston USA (2008) and has a Post Graduate Certificate in Patient Safety and Clinical Risk Management for the University of Leeds (2010).

Jack Pooler

Head of Safety - Central & North West London NHS Foundation Trust

Jack is a Registered Mental Health Nurse who has over 15 years' experience working within Mental Health Services. Having qualified as a nurse, Jack worked within acute and forensic inpatient services joining CNWL in 2007. Jack is currently the Head of Safety at CNWL and leads on Safety Improvement agenda and manages a broad portfolio including Patient Safety, Incident and Serious Incidents Security Management, Health and Safety, Restrictive Interventions, Resuscitation, Mortality Governance, Business Continuity ad Emergency Planning. Jack has a particular interest in supporting staff across all professional groups to deliver safe care in partnership with service users and carers.

Andrea Langley

Quality Improvement and Patient Safety Officer - Devon Partnership Trust

Andrea qualified as a mental health nurse in 2009 and joined Devon Partnership Trust (DPT) secure services. She became clinical team leader in 2013 for a new complex care service and then clinical team manager in 2014 for a long stay medium secure service. Andrea contributed to the long stay service re-design to meet the needs of patients who did not fit the criteria of step down services removing barriers to their recovery and progress. This work and a focus on patient engagement and improvement led to Andrea being approached to lead the 4 Steps to Safety, violence reduction programme. The project in collaboration with South London & Maudsley Trust will have been introduced to over 70 inpatient units in Devon and London by Sept 2017; coproduction and collaboration are at the heart of the project. She is also now a Flow coach, trained by Sheffield Teaching Hospital and is working with other coaches from both DPT and Royal Devon & Exeter Hospital to develop the Devon Flow Coaching Academy with training of the first cohort commencing in April 2019. Andrea has been involved with the Collaborative since September 2015.

Michelle Hopkins

South West Senior Clinical Quality Lead, NHS Improvement

A registered mental health nurse, Michelle has worked at Dorset HealthCare University NHS Foundation Trust since 1989. She started as a Mental Health Support Worker and then after qualifying as a registered mental halt nurse she worked in inpatient acute mental health and in a Community Mental Health Team. She progressed to Community Mental Health Team Leader, Clinical Risk Advisor and Head of Patient Safety and Risk. She is now the Deputy Director of Safety Improvement and Effectiveness at the Trust which serves a population of almost 700,000 people and employs 5000 staff. Michelle is responsible for the Trust's patient safety, safeguarding, clinical effectiveness and clinical risk agenda. She work collaboratively with the directors ad board members, clinical leads, learning and development services and frontline staff. Michelle was a member of the founding Cohort o the Q initiative and is a GenerationQ fellow. Michelle has taken on the role of South West Senior Clinical Quality Lead with NHSI in February 2019.

Liz Holland

Associate Director of People Participation, Sussex Partnership NHS Foundation Trust

Liz is the Associate Director of People Participation at Sussex Partnership NHS Foundation Trust, and is also an RMN. Alongside her PGDip in mental health nursing, Liz has a BSc in Psychology with mental and physical healthcare, an MSc in Psychosocial Interventions and is due to start an MBA shortly. Liz is a published author in the field of psychopharmacology. Liz is a graduate of the IHI Patient Safety Office Training and has done additional IHI training around creating Joy at Work, which is one of her passions. Liz is a huge advocate of the power of co-production and involving people with lived experience and their families, friends and carers, and valuing the amazing insights and perspectives this type of expertise brings.

Steve Yarnold

Associate Director of Quality Improvement with Sussex Partnership NHS Foundation Trust.

Steve is a mental health nurse by background with a 20 year career spanning a broad area of service from acute to forensic in-patients, community mental health and GP primary care services.

Steve is currently establishing a Quality Improvement programme at Sussex Partnership Foundation Trust. Prior to this he was an Improvement Advisor with East London Foundation Trust; developing NHS England’s new care model vanguard site for integrated care services in Tower Hamlets. Steve has been trained by the Institute of Health Improvement in the Science of Improvement for the past 5 years and has gained experience as a project lead and improvement coach.

Steve is fascinated with exponential learning and growth mindsets and passionate about adaptive leadership, mindfulness and system thinking.

Andrea Byles

Programme Lead for the South of England Mental Health Collaborative, and Quality & Safety Assurance Lead, Sussex Partnershp NHS Trust

Andrea has worked in the NHS at the Sussex Partnership since 2009. She became involved in patient safety and quality improvement following the start of the Patient Safety Peer Review programme at Sussex and other QI projects. She is committed to improving patient safety by providing support to frontline staff with training and support in QI methodology and introducing them to the Collaborative. As the lead for the risk management system, she has also used QI methodology to improve the incident reporting process.

Andrea has taken over the role of Programme Lead of South of England Mental Health Collaborative since July 2019.

Vicky Romback

Matron of Acute Inpatient Services - Livewell Southwest

Vicky has worked for the Health Service for 15 years and has focused her career on quality improvement and inpatient mental health care. Vicky currently works as Matron of Acute Inpatient services in Plymouth for both adolescents and working age adults. Vicky is also Quality Improvement lead for Mental health within the organisation. Vicky is incredibly proud to manage one of the 6% of adult mental health units rated Outstanding by the CQC and owes that achievement to the adoption of Quality Improvement within the unit. Vicky recently had the privilege of being part of the Independent Review of the Mental Health Act, specifically working on the Dignity and Safety topic group with colleagues at the Department of Health. Vicky is passionate about the elimination of blanket restrictions in inpatient care.
Vicky's areas of interest and experience are team/people development, cultural change in quality improvement and co-production with people who access care and their families.
Vicky is also a new member of the Q Community.

Emma Wadey

Nurse Program Director Suicide Prevention/Older People’s Services

I am an extremely enthusiastic and motivated nurse with a true passion for innovation in nursing. I have nearly 20 years' Mental Health Nursing experience. I started my nursing career as a nursing assistant in dementia services and have since had the good fortune to work within Community Mental Health Teams, Assertive Outreach, Rehabilitation and Recovery, Substance Misuse, Dual Diagnosis, Prison, Acute Care and High Secure Personality Disorder services. Clinically I am an accredited Cognitive Behavioural Psychotherapist with a special interest in the treatment of childhood trauma and PTSD. Additionally, I am particularly dedicated to the prevention of suicide, service user and carer engagement, and the maintenance of therapeutic boundaries within nursing.

Patient safety is core to my role and at Sussex I have developed several initiatives in collaboration with my peers and other stakeholders. This year I & Grassroots won the Nursing Times Patient Safety award for IT for the development of a suicide prevention app. Other projects have included Peer & Patient Safety reviews, information sharing with network rail and British transport police to reduce deaths on railway lines and a non-healthcare based place of safety. Currently I am undertaking a PhD to understand the experience of parents who have been bereaved by suicide.

Louise Crane

Patient Safety Programme Manager, Cornwall Partnership NHS Foundation Trust

Louise has worked in the NHS for over 10 years in a range of disciplines which have given her insight of differing viewpoint towards patient safety initiatives. Louise undertook the IHI PSO training in May 2016 and has supported staff in developing and rolling out patient safety projects with the aim of embedding good practice into the life of the Trust. She is keen to encourage people to not be confined by their role, but invites their skill and experience to promote a truly collaborative approach in delivering and nurturing a culture of care concentric to the patient.

Alison Butler

Associate Director of Programme Management and Trustwide Quality Improvement Programme Lead – Central & North West London NHS Foundation Trust

Alison is a podiatrist by background with a 30 year career in the NHS as a clinician, a manager of community and in-patient services, and as a commissioner of NHS, local authority and third sector services.

Alison joined CNWL in 2011, leading a team to develop trustwide redesign and transformation programmes to improve services and patient safety. In November 2017 Alison was asked to lead the development of CNWL’s Quality Improvement Programme in partnership with the Institute of Healthcare Improvement (IHI). Alison has been trained by IHI in the science of improvement and has gained experience as a project lead, improvement coach and improvement advisor.

Alison has a particular interest in supporting staff on their QI journey and involving service users and carers in QI projects.

Sharon Elliott

Ward Manager

Sharon Elliott ( RMN ) is a registered mental health nurse with 30 years experience, having worked in many fields , across the country and in the Channel Islands.
Over her career she has had the opportunity to work on the frontline with services users from Older peoples services, Working Age Adults as well as Child and Adolescent services. The work base setting has predominantly been in the In-patient setting, engaging with service users, families and carers both family / friend based carers and registered professional carers.
Sharon currently holds a senior nursing role as a Ward Manager on a busy 15 bedded female open acute ward in Gloucester. She has been involved in the Quality Improvement programme at the trust level since 2012, and plays a significant role alongside the programme lead for Getting the medicines Right.
She is also currently the Hospital medicines lead for Wotton Lawn hospital, and is very involved in the training and teaching of rapid tranquillisation as well as being involved in the working group for E prescribing.
Sharon is committed to the delivery of safe care across the board not just in medicines but in all aspects of care. She is keen to work co-productively to ensure the improvement in care delivery is met in all aspects of the care provision the trust provides to the people of Gloucester.

Sharon is a big believer in if you know you can do better, then do better. In the words of Vince Lombardi “Perfection is not attainable, but if we chase perfection we can catch excellence”

Hannah Bailey

Head of Quality Improvement, Avon & Wiltshire Mental Health Trust

Hannah qualified as a Registered Midwife in 2001 from the University of the West of England, She developed an interest for QI methodology in 2013 following involvement in a project. She began to further build her skills and leadership in QI over the last 5 years. She took up post as Head of Quality Improvement at Avon and Wiltshire MH Trust in January 2017 moving from the RUH in Bath. She has actively worked with the AHSN on a number of projects more recently seconded as a QI coach for a national improvement programme. She has been the programme manager for AWP for the last 12 months and has recently joined the faculty, which is really exciting. She is really keen to learn from colleagues in the MH collaborative to improve the safety and quality of care.

John Trevains

Director of Nursing, Therapies & Quality – Gloucestershire Heath & Care NHS Foundation Trust

John is a mental health nurse who has been qualified for twenty one years. Prior to his nurse training, John worked as part of an overseas aid programme in an orphanage in Romania. This inspired him to move into a helping profession. He has worked across several areas within learning disability and mental health care and has held posts in Hospitals, Community services, Commissioning, Social Care settings and national oversight and support roles. His clinical interests include improving embedding learning in clinical teams following serious incidents, which was the focus of his MSc in quality improvement in health services.

Sian Jones

Associate Director of Primary Care Engagement, West of England Academic Health Science Network (WEAHSN)

Siân is a Registered Nurse, having trained at University College Hospital London, who has specialised in intensive care and respiratory nursing. With a long career in the NHS she has held senior positions in both commissioning and provider organisations. She has wide experience of leading service improvement initiatives across different NHS sectors and is a Health Foundation Fellow and recipient of their Leaders for Change award.
Currently working as an Associate Director at the West of England AHSN, Siân’s area of focus has been Primary Care, workforce education and training and the evidence and evaluation agenda.
Siân has contributed to the development of national guidance as a NICE Quality Standards Advisory Committee member. She is a Trustee on the board of VOSCUR, the support and development agency for Bristol’s VCSE (Voluntary, Community and Social Enterprise) organisations.

Lauren Markham

Peer Trainer Central & Northwest London NHS Foundation Trust

As a Peer Trainer for the Therapeutic Management of Violence and Aggression (TMVA) team Lauren uses her own experiences of using mental health services to ensure the Trust’s Physical Intervention training is recovery focused and truly person centred. She freely shares her experiences to the staff she trains ensuring the service user perspective is heard and she heavily focuses on teaching methods to avoid restrictive interventions.
Lauren recently joined the collaborative in 2019 and is new to QI but has been working within the Mental Health sector for the last eight years in community and inpatient services. She is looking forward to growing her knowledge of QI and seeing how she can incorporate her expertise into Quality Improvement Programmes.

Natalie Livesey

Peer Support Lead, Kent & Medway Partnership Trust

Natalie works for Kent & Medway Partnership Trust as Peer Support Lead. In this role I have; developed, grown, operationally managed and strategically planned for a unique and multifaceted workforce, overcoming many challenges along the way. The Peer Support workforce supports service users during any stage of their recovery by using skill sets informed by lived experience of mental health distress. Peer Support workers bring a richness to the multidisciplinary team to provide higher quality care and service user improved experience. I have a passion for ‘quality improvement’ of mental health services. I believe that; in any service, team or project, in order to improve, you need to have the basics nailed!